Technical Support

Help Needed? Check the FAQ Section First

GeoMapworks – Answers to your basic questions

ProgeCAD – Answers to your basic questions

Do you have general/sales questions?

Contact Sales

When Contacting Support

We believe in providing in-depth technical support via email.  Please use our contact page to reach us and be sure to include the following information:

    • What are you attempting to accomplish?

    • What commands are you using?

    • What error are you receiving?

    • Have you checked our Knowledge Base?

Contact Technical Support

Software Installation

Click here to download GeoMapworks

STEP 1 – Launch setup.exe and follow the instructions.

STEP 2 – Launch your IntelliCAD session.

STEP 3 – Use the MENU command and select “CUI” file type at the bottom of the dialogue box, then select the GEOMAPWORKS.CUI menu file located in the “c:/geomapworks” folder.

If Mapworks commands and/or menus are not available, repeat steps 1 through 3 above once again.

Trial Version

Mapworks provides trial versions of all products sold. After the trial period, you must purchase the software to gain access.

Registering Products

We will provide a registration code upon purchase of the software.  If you have trouble registering the software, please contact us at support@geomapworks.com  Should you need to reinstall the software, you will need to contact us once again for a new registration code.

We always look forward to hearing from our customers!