Technical Support

Help Needed? Check the FAQ Section First

GeoMapworks – Answers to your basic questions

ProgeCAD – Answers to your basic questions

Do you have general/sales questions?

Contact Sales

When Contacting Support

We believe in providing in-depth technical support via email.  Please use our contact page to reach us and be sure to include the following information:

    • What are you attempting to accomplish?

    • What commands are you using?

    • What error are you receiving?

    • Have you checked our Knowledge Base?

Contact Technical Support

Software Installation

Click here to download GeoMapworks

STEP 1 – Launch setup.exe and follow the instructions.

STEP 2 – Launch your IntelliCAD session.

STEP 3 – Use the MENU command and select “CUI” file type at the bottom of the dialogue box, then select the GEOMAPWORKS.CUI menu file located in the “c:/geomapworks” folder.

If Mapworks commands and/or menus are not available, repeat steps 1 through 3 above once again.

Trial Version

Mapworks provides trial versions of all products sold. After the trial period, you must purchase the software to gain access.

Registering Products

We will provide a registration code upon purchase of the software.  If you have trouble registering the software, please contact us at  Should you need to reinstall the software, you will need to contact us once again for a new registration code.

We always look forward to hearing from our customers!