Privacy Policy

Updated: 3/17/2021

Protecting your privacy is important to GeoMapworks. This Privacy Statement explains our global practices regarding the collection, use, and disclosure of your personal data, through the use of all of our websites, products and services (“applications”).

Some of our applications may display supplemental privacy notices that we share so you can make informed choices at the time you review the notices. For example, you may see a notice explaining a data collection program in an application, and your choices for participating.

What information does GeoMapworks collect about you?

Information you provide us:

We collect information that identifies you, including your name, surname, and contact information, such as your address, email address and telephone number, when you:

• Create an account
• Register a product or service
• Sign up for one of our events
• Contact us

We collect additional information to inform your specific use of our applications. This includes your language preferences, the date of your birth, the name of your employer and your job title.

After you have created an account or registered for an application, we collect additional information, which may include:

• Your subscription plans and payment information
• Details about the applications that you purchased or have expressed interest in
• Training and certification details
• Event attendance details
• Your communication preferences
• Records of our interaction with you, where appropriate, such as service records, correspondence, details of complaints and their resolution
• Content you submitted to us, such as comments you posted in our forums

When you make purchases through our websites, we use payment processors (PayPal) and do not store credit card or other financial information (other than confirmation that payment in a certain amount has been made). We collect contact information from you that we pass through to the payment processor to facilitate the transaction. For more information you can contact our providers as set forth in their privacy notices.

Information we obtain from your use of our applications:

We collect information about the applications that you use and how you use them. We use this information to support our legitimate interest in improving your experience, and building better online, mobile, and desktop applications.

This information includes:

• System Information and Usage Data
We may collect device-specific information, like unique device identifiers, operating system, and the type of device you use.
We collect information about how you use our applications. This includes your product ID, license information, which applications you use and for how long, your city and country from your IP address, and information about your browser.

• Social Networking Data

We do not collect social networking data nor do we participate on social media.

• Error data

We may collect and track data on technical errors that may occur when you use our applications, if you choose to send the relevant report to us in each case. Before the report is sent to us, you will be told what information will be collected and how it will be sent to us.

• Automatic updates

We may collect information that may identify you to your system administrator in connection with the automatic update process, to help your administrator determine what updates you need. This information includes your user login name, and your computer’s name or description.

• Cookies and similar technologies

GeoMapworks does not use cookies.

How does GeoMapworks disclose your personal data?

To provide you the best services we can, we work with other service providers. These companies are located all over the world, and we require them to protect your privacy. They are not authorized by us to use your personal data for their own purposes. Our service providers include companies we use for:

• Marketing
• Sales
• Consulting
• Communications
• Software Maintenance & Support
• Social Media
• Market Research
• License Compliance
• Security
• Localization

We may disclose your data in the following circumstances:

• To our service providers for the purposes indicated in this Privacy Statement. We do not disclose your personal data to them for their own purposes.

• To our channel partners (resellers), who are not service providers, for the purposes indicated in this Privacy Statement
• When we are required to do so by law, such as to respond to a subpoena or a court order
• When we have a good faith belief that the disclosure is necessary to prevent or respond to fraud or software piracy, defend ourselves against attacks, or protect the rights, property, and safety of GeoCivilWorks, our customers, and the public
• If we merge with another company, or if we sell or reorganize part of, or all of our business, assets, or stock (including, if we file for bankruptcy). If this happens, your data will likely be transferred to the other company.
• When the data can no longer identify you. This can happen through aggregation, where your data is combined with other data to become a statistic.

How does GeoMapworks protect your data?

We use a combination of reasonable physical, administrative, and technological controls to protect your data from unauthorized access or malicious actions.

We limit the access employees, contractors, and agents of GeoCivilWorks have to your personal data to those who need to know this data to perform their assigned functions and develop or improve our products and services.

How do you access, update, download, and delete your personal data?

We have processes in place to maintain accurate, complete and up to date data. You have the right to request access, update, delete, receive a copy of, or restrict our use of your personal data. When we process personal data based on your consent, you have the right to withdraw consent any time.

To perform these actions, log-in to your account to manage your personal data and content using our applications and services. You can also delete your personal data and close your account. We may retain certain data about you for legal and internal business purposes, such as fraud prevention, in accordance with applicable laws.

What are GeoMapworks’s storage and data retention practices?

We store your personal data and content on our servers, and the servers of our service providers.
We will retain your personal data for as long as necessary to provide you with the applications you are using, and as needed to comply with our legal obligations.

Does GeoMapworks transfer your personal data across national borders?

We do not transfer data across national borders.

What are GeoMapwork’s marketing and advertising practices?

Ad Partners

Our websites and applications may feature ads for other companies’ products and services, as well as ads for our own applications.
We do not collect data on behalf of other companies.

How does GeoMapworks protect children and student data?

At GeoMapworks, we care deeply about children’s privacy and protecting their data. Many of our applications, and features are made for the general public, and are designed for adult users. We do not knowingly collect personal data from children in connection with those websites, products, services, and features that are made for the general public.

Is the personal data you give us ever displayed publically?

As always, we urge you to be mindful when deciding to disclose personal data, including on our applications and websites.

If you are posting information you do not want to be disclosed publicly, make sure you are using a website or application that allows you to control who sees information you have posted.
Will this Privacy Statement change?

If and when the way we treat your personal data changes, we will make sure to let you know by updating this Privacy Statement. When we change it, we will make it clear at the top of our Privacy Statement, and we will tell you when we last updated it. If we have your email address, we will also send you a notice by email regarding the update.

How to contact us?

If you want to contact us, please use the following contact information. When you do so, please tell us the name of the website or application about which you are contacting us:

By email at:

By postal mail to:
Chalk Mountain LLC
5420 E Hwy 377 Ste F
Granbury, Texas 76049

Data protection officer

To contact our data protection officer, please use the following contact information:

Who can I contact with questions or concerns?

We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy. If, however, you believe that we have not been able to assist with your complaint or concern, you have a right to lodge a complaint with the data protection authority of the United States of America and/or with a competent European supervisory authority.